We're committed to helping South Australia's community services sector understand how Portable Long Service Leave works, and to make the process of registering, reporting, and accessing entitlements as clear as possible.

Our Webinars and Q&A sessions are designed to provide practical guidance, covering key topics such as:

How the Portable Long Service Leave scheme operates
Employer registration, reporting and levy requirements
Worker entitlements and accessing leave
Using the Worker and Employer Portals

Each session includes time for questions, giving participants an opportunity to discuss their own scenarios and receive tailored advice from our team.

Recordings of all our recent webinars and Q&A sessions can be found below.

Live Q&A - Back to Basics

The Back to Basics Q&A session provided employers and workers with a clear space to ask questions and get answers. The session was an open forum, structured around themed time slots - 19 December 2025.

Back to Basics QA 19 December 2025 (pdf 302 KB)

Live Q&A - Getting your Claims and Returns right

This session gave employers and workers a practical forum to ask questions and get clear answers. We structured it around claims, returns, and key topics such as calculating Ordinary Weekly Pay - 27 February 2026.

QA Getting your Claims and Returns right 27 February 2026 (pdf 298 KB)

Webinar #1 - An Introduction to Portable Long Service Leave - Community Services

This webinar is no longer available as we have updated some of the information. Some of this is discussed in the Back to Basics Live Q&A.

Webinar #2 - Recap and FAQs

An opportunity to provide answers to common questions we have received - 3 July 2025.

Webinar 2 Recap and FAQs (pdf 716 KB)

Webinar #3 - Understanding the Regulations

A review of the final Regulations, and what employers can expect from an operational perspective - 29 July 2025

Webinar 3 Understanding the Regulations (pdf 400 KB)

Webinar #4 - Eligibility Deep Dive

A practical session on eligibility for the Portable Long Service Leave – Community Services scheme - 20 August 2025.

Webinar 4 Eligibility deep dive (pdf 453 KB)

Webinar #5 - Employer Registration and how to add Workers

A step-by-step guide through the employer registration process and how to add your workers to the Portable Long Service Leave scheme - 25 September 2025.

Webinar 5 Employer Registration and how to add workers (pdf 577 KB)

Webinar #6 - Completing your Quarterly Return (Session 1)

A step-by-step guide to Completing your Quarterly Return - 30 October 2025

Webinar 6 Completing Your Quarterly Return (pdf 639 KB)

Webinar #6 - Completing your Quarterly Return (Session 2)

A step-by-step guide to Completing your Quarterly Return - 12 November 2025

Webinar 6 Completing Your Quarterly Return 2 (pdf 639 KB)

Webinar #6 - Completing your Quarterly Return (Session 3)

A step-by-step guide to Completing your Quarterly Return - 25 November 2025

Webinar 6 Completing Your Quarterly Return 3 (pdf 639 KB)

Webinar #6 - Completing your Quarterly Return (Session 4)

A step-by-step guide to Completing your Quarterly Return - 11 December 2025

Webinar 6 Completing Your Quarterly Return 4 (pdf 639 KB)

Webinar #6 - Completing your Quarterly Return (Session 5)

A step-by-step guide to Completing your Quarterly Return - 14 January 2026

Webinar 6 Completing Your Quarterly Return 5 (pdf 634 KB)

Webinar #7 - Making a claim and applying for leave - the early stages

A step-by-step guide on how to submit a claim and apply for your Portable Long Service Leave in these early stages before the Portal manages it - 20 November 2025